Altitude Unveils Xperience: New Contact Center Solution for Flexible Companies That Think Big. Xperience is a reliable, flexible, easy to use and manage solution that gives contact centers greater business agility and the power to provide an excellent customer experience.

Cloud-based complete solution available in packages that fit the needs of customer-centric companies. It has a high availability storage network and 24/7 system maintenance, ensuring that operations are never disrupted. Xperience is a complete, modular solution that scales up and down as required by individual business needs. It allows a quick growth or reduction of services without significant budget challenges.

The Altitude Xperience advanced functionality, high scalability, setup simplicity and flexible subscription plans, enable accelerated business impact. Companies immediately benefit from using enterprise-class tools and features in a flexible, secure and scalable cloud environment.

Contact Person: 
Marcelo Bizzi

Current Users: 
Supply chain managers, operations managers, Business Owner. A pharmacy in the countryside of Portugal, a Hospital in Lisbon and a Clinical Analysis Lab in Porto.

User Categories: 
Chief Technology Officer (CTO)
Chief Financial Officer (CFO)

Community / market sectors: 
Organisations with contact center

Specific needs / Value Proposition: 
We provide a complete software solution for companies that want to operate a contact center with next to no infrastructure, that is simple to set-up, easy to operate, secure and highly-scalable, with competitive and very flexible costs

Specific benefits / Value Proposition: 
From the outset, companies face a competitive market and customers that demand quality, flexibility, and speed. In such volatile conditions, ensuring a good customer experience should be done with careful investment and predictable costs, retaining maximum flexibility and the ability to scale to meet service challenges or solve emerging business problems

Owner (incl. Joint ownership): 
Altitude Software

Owner type: Large Enterprise

Delivery Model: 

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